Keep in mind that once a request is closed, it can't be reopened.Here's how to close your request:If you're not satisfied with the seller's response, or if the seller doesn't respond within 3 business days, you can ask us to step in and help within 21 business days of opening the request.If you've tried to work things out with the seller but they haven't responded or resolved your issue, you can report it to us. Get updates and learn how eBay is supporting you during COVID-19.Everything you need to start selling on eBay.Create listings that bring in shoppers and sell at the best price.With an eBay Store, you can get the most out of selling.Whether you ship across town or around the world, learn how to do it right.Learn how to give great service and get paid.The policies and procedures that protect you.The Resolution Center is the easiest, most secure way for sellers and buyers to communicate when either has a problem with a transaction.Use it to open cases, communicate with buyers, and resolve problems.Open a request through the The Keep an eye out for messages from your buyers and respond promptly.

Explorer May 3, 2015 8:24:53 AM. Our new search experience requires JavaScript to be enabled. Resolution Center; Resolution Center: Resolve a problem. ... What is the eBay Money Back Guarantee? If you’ve clearly been ripped off, use the Item Not Received or Significantly Not as Described process to file a complaint. If you arrived at the Resolution Center from your item listing, your item number is already filled in.If needed, enter the item number.Click Continue.Tell eBay how you paid for this item.If you paid by PayPal, you are sent to the Resolution page.Review your case details and then click Open Case.The Your Case Is Now Open page appears and tells you that your trading partner has been notified and has ten days to respond. What to do when a buyer doesn't pay. You can open as soon as two days after the listing ends, or immediately if the buyer is no longer registered on eBay. When I go to my resolution center page, and select that case, I see the messages/progress of the case, but I can't find anything about shipping, or labels or such? To start the resolution process, please tell us what your problem is: I bought an item. I sold an item.

... How eBay Money Back Guarantee works. Cancelling a transaction. The first step is to contact the member through the Resolution Centre and try to resolve the problem. Just scroll to the Links area at the bottom of the page and click the Security Center link.If the accusation you’re registering is a clear violation, eBay gives you information on the kind of third-party assistance you can get to help resolve the problem. Tag: resolution center eBay returns, the ongoing problem, buyer return scam. If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue.The Resolution Center is the central place to manage any issues you have with an order. Another eBay server bug? You can get to the Resolution Center also from your listing in My eBay, in which case your item number will be filled in on the form for you: Go to your My eBay page. Please You'll receive email and Feed alerts when new items arrive.Showing slide {CURRENT_SLIDE} of {TOTAL_SLIDES} My eBay Expand My eBay.